Acresso Software
Workflow Manager
IT departments are constantly preparing software for deployment. But that preparation process known as software packaging is complex and difficult to coordinate. If managed poorly, expensive errors can occur resulting in packaging delays, software downtime, lost productivity, and increased IT costs. Acresso’s Workflow Manager is a Web-based, end-to-end application management system that gives IT Management total control over the software packaging process. Using Workflow Manager, you can ensure your organization always follows a standardized software packaging process based on best practices that speeds up software packaging, reduces downtime and cuts IT costs.
Streamline Your Software Packaging Process
Workflow Manager gives application owners an easy way to submit complete application requests to IT Management, who can use Workflow Manager to assign those requests to the most available software packager. Packagers are shown the entire packaging process in an easy-to-follow graphical workflow, so they know exactly which steps to perform and in which order.
Centrally Manage Application Requests and IT Resources
Whether managing a small team or multiple IT centers around the world, Workflow Manager makes it easy for IT Management to monitor every aspect of the software packaging process. Workflow Manager shows the real-time status of every packaging request, who is working on it, and any issues that arise, so you can take action to ensure important deadlines are kept and SLAs are met.
Integrated with AdminStudio to Enhance Package Management
Workflow Manager is integrated with AdminStudio, the premier software packaging solution. A Workflow Manager workflow can include AdminStudio tasks. Progress is automatically reflected in the Workflow Manager UI. Both solutions share the same Application Catalog, so all package metadata and data generated during packaging via AdminStudio is automatically captured along with application request and workflow information from Workflow Manager. All of this data is accessible anytime using Workflow Manager’s powerful reporting tools and can feed into your CMDB to simplify ITIL or Microsoft MOF and BDD implementations.
Customize to Fit Your Organization’s Standards
Workflow Manager is easily customized to meet the unique business processes and changing needs of your enterprise. From the application request details that application owners submit to IT to the workflow process that software packagers follow, Workflow Manager can be continually altered and updated to enforce current best practices.